Find out how to register at our practice and read other important information for patients.
Access to medical records
The practice is registered and complies with the Data Protection legislation (UK GDPR and DPA 18. Any request for access to notes by a patient, patient’s representative or outside body ... [continue] Access to medical records
Complaints and compliments
We take complaints very seriously. If you need to make a complaint about the surgery or the services we offer, please contact the Practice Manager by telephone or, if you ... [continue] Complaints and compliments
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. Please use the map below to see if you live within our practice ... [continue] How to register
Infection control statement
We aim to keep our surgery clean and tidy and offer a safe environment to our patients and staff and endeavour to keep it clean and well maintained at all ... [continue] Infection control statement
Named GP
All patients at South Saxon House Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. ... [continue] Named GP
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Practice charter
South Saxon Surgery aim to provide friendly, safe and high standard care. We will: Provide immediately necessary treatment & routine care to our registered patients within our Practice area. Refer ... [continue] Practice charter
Prescribing policy on shared care
GPs are often asked to prescribe medication that is not straightforward for a variety of reasons. This policy is intended as a guideline to cover some of these issues. Safety ... [continue] Prescribing policy on shared care
Privacy Notice
Fair Processing Notice (Privacy Notice) Your Personal Information – what you need to know Your information, what you need to know This privacy notice explains why we collect information ... [continue] Privacy Notice
Safeguarding statement
South Saxon Surgery is committed to help in protecting children, young people and adult in our community from harm. If you have any concern or question about abuse, harm, neglect, ... [continue] Safeguarding statement
Text message reminders
You can now register to receive information by text message on your phone regarding appointments and health care. If you wish to register for this messaging service please contact reception ... [continue] Text message reminders
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to the surgery. Alternatively you can complete the online form below. If you ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop this ... [continue] Violent or abusive behaviour
Date published: 8th October, 2014
Date last updated: 20th January, 2023
